Learning Center

Mortgage guides & straight answers.

Plain-English answers to the questions buyers actually ask, written by Mindy Hay, a senior loan officer with 16+ years of experience serving Oregon, Washington, and Arizona. More guides are added regularly.

Homes for Heroes in Oregon

Who qualifies, how the savings work, and why you don't need a separate hero agent.

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Homes for Heroes in Arizona

Phoenix, Scottsdale, Mesa, Gilbert, Chandler, Tempe and Tucson heroes: who qualifies and how you save.

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Homes for Heroes in Washington

Vancouver, Camas, Battle Ground and Clark County heroes, plus buying across the river.

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How Much Down Payment Do You Need?

$0-down options, 3% and 3.5% loans, assistance, and the truth about the 20% myth.

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What Credit Score Do You Need?

Minimum scores by loan type, why it affects your rate, and how to raise it fast.

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First-Time Buyer Programs (Oregon)

Low-down-payment loans, down payment assistance, and who counts as a first-time buyer.

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VA Loan vs. Conventional

How they compare on down payment, mortgage insurance, fees, and when each one wins.

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When Should You Refinance?

The reasons to refinance, the break-even rule, and when it is not worth it.

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The Mortgage Process, Step by Step

What happens at each stage from pre-approval to closing, and how to keep it smooth.

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What Are Closing Costs?

What they include, how much to expect, who can pay them, and how to lower them.

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How Much House Can You Afford?

How lenders decide, the 28/36 rule, what counts in the payment, and finding your number.

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Self-Employed & DSCR Loans

How self-employed buyers and investors qualify on cash flow instead of tax returns.

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Have a question a guide doesn't cover? Just call Mindy, she is happy to help.

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